Customer Service Survey

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To improve client satisfaction and service, we invite you to participate in our on-line survey. All surveys are confidential.

Clients who complete a survey will automatically be entered into our monthly drawing for a free service of their choice excluding smoothing systems.

Customer Satisfaction Survey

The date you visited our Salon *

date

Please provide your name *

First

Last

How did you hear about us? (New Clients only) *

Choose one

Were you offered a tour of our salon? (New Clients only) *

Yes No

As you entered our Salon, how long did it take our staff to acknowledge you? *

Who Provided Service *

Did your Service Provider start your appointment on time? *

Yes No

Do you feel you received a thorough consultation prior to services rendered? *

Yes No

Do you feel your Service Provider understood your needs? *

Yes No

Did your Service Provider recommend products during your appointment? *

Yes No

Did you purchase products for home maintenance? *

Yes No

Did your Service Provider mention any other services or current promotions with the Salon? *

Yes No

What was your overall front desk experience? *

Would your re-visit our Salon in the near future? *

Yes No

Were you asked by the front desk or Service Provider to schedule your next appointment *

Yes No

Would you be willing to recommend a friend or family member? *

Yes No

Do you feel the services you received were worth the money you spent? *

Yes No

Please rate your overall Salon experience *

Choose one

Email *

Phone Number *

Comment *

Submit